Accessibility statement for the Companies House service

This accessibility statement applies to the ‘Find and update company information' service.

This website is run by Companies House. We want as many people as possible to be able to use this website. For example, that means you should be able to:

change colours, contrast levels and fonts using browser or device settings
zoom in up to 400% without the text spilling off the screen
navigate most of the website using a keyboard or speech recognition software
listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website aren’t fully accessible:

some documents are not accessible in a few ways including missing text alternatives and missing document structure

some filters may reload the screen when clicked, which may be confusing for users.

There are links from this website to http://resources.companieshouse.gov.uk, which is currently under review.

Feedback and contact information

We’re always looking to improve the accessibility of our services. If you find any problems not listed on this page or have difficulty using any part of this service, contact Companies House.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Companies House is committed to making its website accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Users of screen reading technology

In some circumstances, users of screen reader technology may get presented with incorrect information when using our accounts filing service. This doesn’t meet WCAG 2.2 Success Criterion 3.3.2 (Labels or Instructions). This is a known bug in the Chrome web browser - these types of bugs are usually fixed by future updates to the browser.

PDFs and other documents

Many of our PDFs and other documents don’t meet accessibility standards. For example:

they may not be structured so they’re accessible to a screen reader, which doesn’t meet WCAG 2.2 success criterion 4.1.2 (name, role value) and 1.3.1 (info and relationships)
they may contain images of text, which doesn’t meet WCAG success criterion 1.4.5 (images of text)
they may also contain images that have non-descriptive alternative text, which doesn’t meet WCAG success criterion 1.1.1 (non-text content)
there are also instances of PDFs where the language isn’t correctly declared, which doesn’t meet WCAG success criterion 3.1.1 (language of page)

Filtering checkboxes

On some screens where results can be filtered – including the Company Filing History page, the Company People page and the Personal Appointments page - interacting with the filter checkboxes can result in the screen being reloaded, which may disorientate users who rely on a keyboard to navigate. This doesn’t meet WCAG success criterion 3.2.2 (On input).

What we're doing to improve accessibility

To improve this service's accessibility, we:

work with real users who have accessibility issues to make sure that our services meet their needs
carry out internal tests for compliance with Web Content Accessibility Guidelines 2.2 level A and level AA
recruit users through our user panel and agencies to take part in usability sessions
build and test our services to meet government accessibility requirements

Preparation of this accessibility statement

This statement was prepared on 7 May 2020. It was last reviewed on 4 February 2026.

This service was last externally audited in September 2025 by the GDS Accessibility Monitoring team.

They tested:

this accessibility statement
searching for a company and advanced company search
company details
personal appointments
the register of disqualifications and disqualified officers
service information
following a company
the Certificate of Incorporation PDF

This service was also externally audited on 19 July 2022 by the Digital Accessibility Centre.