Guidance

Upload a document to Companies House: insolvency

How to file insolvency documents online that would usually be sent to us in a paper format.

This insolvency guidance has been created for the Upload a document to Companies House service to enable paperless filing in response to the coronavirus (COVID-19) outbreak.

Published 8 April 2020

From: Companies House

Contents

How to access this service to upload insolvency documents

To use this service to upload an insolvency document, you must:

  • be a registered insolvency practitioner (IP) or the Official Receiver
  • have your email address in the Insolvency Practitioner (IP) Directory held by the Insolvency Service

You should contact the Insolvency Service if you're an IP who needs to upload an insolvency document and:

  • your email address is not in the IP Directory
  • you're not sure if your email address is in the IP Directory
  • you need to update your email address in the IP Directory
For now, if you are a receiver or manager and you are not a registered IP, you will not be able to use this service to file insolvency documents.

If you contact the Insolvency Service to add or update your email address, ask them to let Companies House know when your details have been amended. We can then give you access to upload an insolvency document using the service.

If you have contacted the Insolvency Service to give them your email address and you are still unable to upload insolvency documents in the service, contact Companies House.

Insolvency documents you can upload

Most insolvency documents can be uploaded using this service, including:

Companies House moratorium forms

Companies House forms for Insolvency Rules 2016

Companies House forms for insolvency (1986)

Companies House forms for insolvency (Scotland)

Insolvency practitioners can also upload form AD01 using this service.

How to prepare the document

You must complete the document in advance. Save it to the device you are using in a PDF format so that it is ready to upload. The file must be less than 4MB.

If you use a third party tool to compress your document, this may affect the quality of the document when it is uploaded. We may have to reject your document if the image quality is poor.

You can only upload one document at a time. If you need to upload more than one document, for example as part of a package, you must start a new transaction for each document you upload.

Companies House forms

You can complete the form electronically:

  • Find the Companies House form that you need and download it.
  • Type the information directly onto the form.
  • Save the form to the device you are using so that it is ready to upload.

You can complete the form using a pen:

  • Print the form.
  • Fill in the information directly onto the form using black ink.
  • Scan the completed form.
  • Save the scanned form to the device you are using so that it is ready to upload.

Signatures

We can accept signatures that are:

  • digitally generated
  • typed directly into the form
  • scanned onto the form
  • hand-written in black ink

Cover letters

For now, you cannot upload cover letters in this service. You must upload the document only.

What happens next

We'll send you a confirmation email to let you know if your document has been uploaded. An examiner will then process the uploaded document to check if it's acceptable for filing.

If your document is acceptable for filing, we'll email you to let you know. The document will be registered with the date it was uploaded to Companies House. This means your document is registered sooner than if you sent it by post.

If your document is not acceptable for filing, we'll email you to let you know what to do next.

Contact us

If you have a question about your submission, you can contact us.

Telephone

  • 0303 1234 500
  • Monday to Friday, 8:30am to 6pm

Find out about call charges

Email