Accessibility statement for the Apply to strike off and dissolve a company service

About this service

The Apply to strike off and dissolve a company service is run by Companies House. We want as many people as possible to be able to use this service. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text disappearing off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this service is

We know some parts of this service are not fully accessible. We know that:

  • the PDF document is not accessible in a number of ways including missing text alternatives and missing document structure.

What to do if you can’t access parts of this service

To get information on this service in a different format like accessible PDF, large print, easy read, audio recording or braille, contact us by:

We’ll discuss what assistance we can provide to help you meet your responsibilities. With your permission, we’ll place a note on our internal system.

For example, if you have impaired vision and would prefer us to contact you by phone, we can call to remind you when your confirmation statement or accounts are due.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this service’s accessibility

Companies House is committed to making its website accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This service is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard. The non-compliances are listed in the next section.

Non-accessible content

The PDFs does not meet accessibility standards - for example, it is not be structured so it is accessible to a screen reader. This doesn’t meet WCAG 2.2 success criterion 4.1.2 (name, role value). We are investigating a solution to this problem and will update this statement in due course.

What we’re doing to improve accessibility

To improve this service’s accessibility, we:

  • work with real users who have accessibility issues to make sure that our services meet their needs
  • carry out internal tests for compliance with Web Content Accessibility Guidelines 2.2 level A and level AA
  • work with external agencies in major UK cities to perform usability research with users
  • recruit customers through our user panel to take part in sessions at our usability lab in Cardiff
  • build and test our services to meet government accessibility requirements

How we tested this service

This service was audited on 28 September 2020. The audit was carried out by the Digital Accessibility Centre. The complete end to end user journey was audited.

This statement was prepared on 11 September 2020. It was last updated on 11 October 2024.