2021 has been a challenging year as we have continued to try to emerge from the pandemic. Our finances have been
significantly affected and modest reserves are almost depleted. This is against a backdrop of our sector wanting to
remain in contact and wanting to engage in online activities which we are beginning to commercialise. We secured new
administration services during the year and the handover has been a further distraction, although mostly managed - the
outward facing service has been maintained. This has highlighted a further complication with our website - the
platform/technology was very out of date, and this itself was making the site hard to use for income generation and
somewhat off-putting for membership. This has been addressed with the decision to relaunch the website in 2022. We
saw a change in Chair, together with the recruitment of new and a more diverse set of trustee directors. We ended the
year with a survival strategy to reorientate our work making more use of online training events to generate income, more
consistent branding and messaging to help with outward face and a reinvigorated Board with some new energy.
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